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We use a number of different cookies on our websites.
A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) for record-keeping purposes. For example, a cookie could allow the Site to recognise your browser, while another could store your preferences and other information, and let you navigate the Site effectively. Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.
To find out more about cookies please see http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm.
How are they used?
Our websites use 2 different types of cookie:
Session Cookies are temporary cookies that are not persistently stored on your computer or mobile device. They are used to deliver basic functions of a website while you are actively using it – for instance during a registration process. Session cookies are generally erased when you close your browser.
Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This allows the site to deliver functions between browser sessions and subsequent visits.
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/analytics/learn/privacy.html?hl=en-GB
We share your personal information with third parties who help us to deliver targeted marketing campaigns and to personalise your experience online.
These providers include Ve Global, Golfescape, Triptease, Hotelchamp.com, Doubleclick.net (Google), Avvio.com and Quantserve.com.
The Privacy Policies of the various third-party service providers are available at the following links.
To help make the ads you see after browsing our website more relevant and personal to you, we use 3rd Party cookies to show you our advertisements on websites across the internet based on your past activity on our website.
The Cookie Policies of the various third-party service providers are available at the following links.
For more information on how to opt out visit
By using our websites, you agree that we can store and access the above cookies on your device.Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you on whether to accept each cookie. But please note that some parts of the Site may not work as intended or may not work at all without cookies.
This Cookie Policy forms part of our overall Privacy Statement
The “Fota Collection” collects data from our customers to conduct various businesses that we operate.
Our websites use cookies as outlined in our cookie policy.
The search facility on our website is an internal search function and only returns information that appears on the website.
For certain products and services, such as purchasing tickets for our special events, we offer online booking systems on our event websites. We store customer information within the on-line booking systems for 5 years as outlined in our Data Retention Register. We will always request active consent for marketing purposes.
The Fota Collection does collect Calling Landline Identification (CLI) for reporting purposes. We may record or retain phone conversations for training and quality purposes.
Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
"The Fota Collection” receives guest feedback verbally, in written letters, by email and on social media platforms. All guest feedback can be directed to the general managers:
The General Manager
The Kingsley
Victoria Cross
Cork
T12 P680
Tel: +353 21 480 0500
Email: info@thekingsley.ie
The General Manager
Fota Island Resort,
Fota Island,
Cork,
T45 HX62
Tel: + 353 (0)21 488 3700
Email: info@fotaisland.ie
Feedback not received on email, will be transferred to our email platform.
Guest feedback will be distributed internally by the general managers for the following purposes:
Once all further actions are completed, the files will be kept by the General Manager for a period of 3 years.
The information you share with us when using our services; will be kept by “The Fota Collection” in alignment with our Data Retention Register. We will store guest profiles for 5 years.
As far as possible, we will not disclose personal data without consent. However, when we receive guest feedback we may need to share personal information with the other parties concerned. We will not disclose your personal data to third parties except in instances where an individual has consented to the disclosure, or we are obliged by law to disclose the data. Third parties to whom we may disclose information include organisations such as An Garda Síochána.
